Frequently Asked Questions
Discover everything you need to know about our handcrafted musical treasures.
What materials are Songbird Ocarinas made from?
Our ocarinas are primarily crafted from high-grade kiln-fired ceramic and durable plastics, finished with non-toxic glazes to ensure both musical precision and safety.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who wish to start their musical journey sooner.
Do you offer international shipping?
Yes, we ship our instruments worldwide. International delivery times vary by location but generally range from 7 to 21 business days depending on customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your ocarina is not the perfect fit, you can return it in its original condition for a full refund or exchange.
Are your ocarinas professionally tuned?
Every Songbird Ocarina is hand-tuned by expert musicians to ensure accurate pitch and a beautiful tone across the entire scale.
Do instructions or songbooks come with the instrument?
Most of our ocarinas include a starter fingering chart. We also offer a wide selection of songbooks specifically arranged for 6-hole and 12-hole ocarinas.